FT Advocate Manager

SUMMARY

The Advocate Manager provides professional staff support to CASA volunteer advocates ensuring children involved with the CASA program receive sound advocacy and early permanency planning. This position supervises a case load of approximately 30 volunteers and manages the coordination of up to 45 CASA cases.

MINIMUM QUALIFICATIONS

  • Bachelor’s degree in Social Work, Psychology, Sociology or a related field.
  • Experience working in the area of child advocacy and/or juvenile social work.
  • Ability to work cooperatively with a wide array of personalities.
  • Excellent verbal and written communication skills, especially editing skills.
  • Excellent organizational and time management skills.
  • Willingness to work a flexible schedule.
  • Experience in volunteer management.
  • Competency with personal computers and Windows products.
  • Knowledge and understanding of issues and dynamics associated with child abuse.
  • Knowledge of the juvenile justice and/or social services system.
  • Ability to exercise discretion and independent judgement with respect to matters of significance.
  • Commitment to CASA goals and mission.

ADVOCATE/CASE MANAGEMENT RESPONSIBILITIES

  • Complete 30 hours of CASA volunteer training and court observation.
  • Attend OK CASA Association volunteer supervisor trainings.
  • Attend weekly court hearings, staffings and other meetings with or on behalf of the CASA and appropriately track all dates.
  • Review and assign cases to appropriate volunteers.
  • Assist volunteers with the development of case plans and advocacy strategies.
  • Provide assistance and consultation with advocates as needed.
  • Review, edit and disseminate court reports, assuring presentation is effective, concise and professional.
  • Keep CASA volunteers updated on agency and external events, training, or other information needed in their role as a CASA.
  • Motivate the CASA volunteers to fulfill their commitment to the children in their cases.
  • Track and document statistical data utilizing the CASA Manager database to ensure timely and thorough case records on each case and volunteer.

OTHER JOB RESPONSIBILITIES

In accordance with a CASA team philosophy, the person filling this position may be required to carry out or assist with other tasks in addition to the specified duties in this job description. These duties may include assisting with:

  • Initial and in-service training.
  • Recruitment and screening of volunteers.
  • Public relations/awareness and fundraising.
  • Volunteer recognition and retention events.
  • Planning and implementing the Annual CASA Children’s Christmas Party.
  • Providing office coverage.

 

 

FT Training & Outreach Specialist

SUMMARY

Under the direct supervision of the Executive Director, this position is responsible for management of the training and continuing education programs as well as community outreach and recruitment.

MINIMUM QUALIFICATIONS

  • Bachelor’s degree in Social Work, Psychology, Sociology or a related field.
  • Experience working in the area of child advocacy and/or juvenile social work.
  • Excellent verbal, written, communication and interpersonal skills.
  • Excellent organizational and time management skills.
  • Knowledge and understanding of issues and dynamics associated with child abuse.
  • Willingness to work a flexible schedule, including nights and/or weekends.
  • Competency with personal computers and Windows products.
  • Commitment to CASA goals and mission.
  • Ability to work cooperatively with a wide array of personalities.
  • Ability to exercise discretion and independent judgement with respect to matters of significance.
  • Commitment to CASA goals and mission.

RECRUITMENT/OUTREACH RESPONSIBILITIES

  • Responsible for the processing of new volunteer applicants: includes handling volunteer requests/calls/emails, entering information into the Optima database, obtaining reference letters, background checks, etc.
  • Coordinate speaking engagements, recruitment events and agency fairs.
  • Schedule and implement recruitment events and other events that increase public awareness and the need for volunteers.
  • Work with the Development Director to produce recruitment materials.
  • Recruit and assign volunteers to assist with special events or in the office as needed.
  • Create and implement social media plan and update social media and website as needed.

TRAINING & EDUCATION RESPONSIBILITIES

  • Complete 30 hours of CASA volunteer training and court observation.
  • Attend OK CASA Association volunteer supervisor training.
  • Schedule and facilitate volunteer in-services, meetings, events, training and make up sessions.
  • Schedule 8-10 new advocate trainings per year – day and evening.
  • Conduct pre-service interviews with trainees to determine suitability.
  • Communicate with volunteers regarding upcoming training sessions.
  • Conduct training surveys and implement changes/improvements.
  • Request court observation dates and times from the CASA Managers and facilitate sign up of volunteers for each training cycle.
  • Regularly evaluate and update training materials in collaboration with program staff.
  • Work with the Juvenile Bureau and Judge to schedule swearing in for each training cycle, schedule professional panel as needed.
  • Prepare volunteer badges, certificates, oaths and handouts for swearing in.
  • Schedule meeting rooms, speakers and meals as needed for training, volunteer and other meetings.
  • Prepare Kelsey-Briggs report after each training cycle and send to OK CASA Association.
  • Keep volunteer bulletin boards up to date.
  • Ensure accuracy of all training records.

 

Submit resumes to: Elizabeth Fisher 700 S. Boston, Suite 230, Tulsa, OK 74119 or elizabeth.fisher@tulsacasa.org.  No phone calls please.